Innovative Operations Technology (IOT) is the latest addition to A.C. Muller Enterprises and is co-managed by Andy Muller and his daughter, Christina Muller-Levan. After acquiring Rail Operations Inc. in 2022, the company was renamed as well as reimagined, concentrating its efforts on contemporary and flexible railroad dispatching control solutions and ticketing/points of sale.
The development team’s mastery over their craft allowed for the first prototype of both a dispatching system and a ticketing program for RBMN to be deployed rapidly.
COMPREHENSIVE DISPATCHING SOFTWARE SOLUTIONS
Rail Operations Dispatcher (RODisp), IOT’s advanced dispatching software, is now currently deployed in Transit, Passenger, and Freight Rail services and its evolution since inception is something to behold. RODisp is fully customizable, touch-screen capable, can handle any ruleset, and is backed by over 50 years of software and railroad expertise. With RODisp, railroads can safely and efficiently route trains, conduct maintenance, increase productivity, and can be easily configured to utilize CTC and electronic Train Sheets. Scalability is intuitive so, as your business grows, RODisp grows with you and our rapid-response customer support team is at the ready to assist during any point of your operations.
RODisp also comes in a lightweight variation (RODisp Lite) for implementations where powerful software would still need to be utilized, but the full suite would be more than your business requires.
Major RODisp Customers
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With over 400 miles of track to service and large volumes of freight and passenger traffic, RBMN requires a nimble, scalable, and responsive dispatching solution. RODisp was the right choice and supports all needs of the business perfectly.
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Located in Buffalo, NY, and part of the Niagara Frontier Transportation Authority (NFTA), Buffalo Metro Rail is highly ranked among the light rail transit (LRT) companies in the nation. In 2013, they ranked 25th in the US for passenger service netting 5,058,300 riders.
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This beloved Connecticut railroad began operations in 1871 with a modest 3 miles of track. It now spans over 50 miles serving both freight and passenger customers. It is proud not only of its heritage, but that it also connects directly into the national rail system.
SOFTWARE ENHANCEMENTS: RAIL SERVICES
Rail Operations Local Control Panel (RO LCP)
Need even more control panel functionality for your RODisp system? Look no further than our “Rail Operations Local Control Panel” (RO LCP). Adding this to RODisp allows you to improve track functionality, enable field simulation for testing and training, gain access to web-based archive retrieval, and much more!
Rail Operations Yard Control
Automated systems that are implemented properly not only improve outcomes and productivity but also the safety of those out in the field. This program automates yard switch movements by using Entrance Exit (NX) control melding seamlessly with existing signal or virtual NX points. It also features blue flag authority forms which will apply blocking, Derail Control, and Signal Exit Prohibit.
For details of each system and to download a brochure for reference, please visit the IOT main site HERE.
EMAIL: sales@iopertech.com | CALL: (877) 845-0613
TICKETING SYSTEMS & POINT OF SALE
Ticketing, tracking inventory, and providing fast and secure sales to customers can pose unforeseen difficulties as well as unique challenges. This is amplified as volume and demand increases.
Is your business prepared?
Fortunately, IOT’s Ticketing Software has addressed all of these concerns and has been heavily stress-tested over multiple record-breaking ridership years for the Reading Blue Mountain & Northern Passenger Department and Lehigh Gorge Scenic Railway. The ultimate test? Serving over 5,000 customers live onsite (not online sales) for Fall Foliage Train Excursions in 2022: a national record.
IOT’s software is designed to be a turnkey, out-of-the-box solution to manage sales. It uses a web-based (cloud) interface that allows you to customize fields, dates, pricing, available seats, and miscellaneous information such as departing station(s). Passenger manifests and ridership information is compiled for later viewing and financial information is easy to parse and generate your desired statements. Finally, we are able to offer some of the industry’s lowest credit card processing rates.
Below, you can view the main ticket interface which has all-inclusive data in a thoughtfully organized workflow…
As you can see, IOT’s Ticking Software has been intentionally designed to improve speed and accuracy for you and your staff. Not only does this directly decrease customer wait times, but this indirectly improves customer interactions and the overall satisfaction of their experience.
To learn more and to download a brochure for reference, please visit the Ticketing section HERE.
EMAIL: sales@iopertech.com | CALL: (877) 845-0613
ADDITIONAL OFFERINGS FROM IOT
IOT’s software engineers bring a wealth of knowledge and experience from different backgrounds that can meet nearly every challenge your business encounters which can be overcome by software innovations.
IOT provides consultation services as well as custom software development.
No matter which avenue you wish to pursue when you partner with us, we work with you and your designated business representatives one-on-one. We make sure that your expectations are met accurately and within a development timeframe that is appropriate for your environment.
We encourage you to EMAIL: sales@iopertech.com or CALL: (877) 845-0613 to speak with a knowledgeable representative about any questions you may have.
